Shipping policy

Free Shipping on All Orders • Order Tracking Available • Most Orders Delivered Within 5–10 Business Days • Dedicated Customer Support


Shipping & Delivery

At RIRZ, we are committed to delivering your order as quickly and reliably as possible.

All orders include free shipping and tracking information so you can shop with confidence.


Fulfillment & Quality Assurance

To support fast and reliable delivery, orders are fulfilled through our U.S. fulfillment network.

Each product undergoes quality inspection prior to shipment to help ensure it arrives in excellent condition.


Shipping Overview

✓ Free Shipping on All Orders

✓ Processing Time: 1–3 Business Days

✓ Shipping Time: 4–10 Business Days

✓ Tracking Information Provided After Shipment


Order Processing

Orders are typically processed within 1–3 business days.

During holidays, promotional events, or periods of high order volume, processing may take up to 5 business days.

Orders placed on weekends or public holidays will be processed on the next business day.


Estimated Delivery Times

Most orders are delivered within 5–10 business days from the date the order is placed.

Delivery times may vary depending on:

  • Shipping destination

  • Carrier performance

  • Weather conditions

  • Seasonal demand

  • Other unforeseen logistics delays

Customers in remote locations may experience longer delivery times.


Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

You can use the tracking information to monitor your shipment at any time.


Shipping Delays

While we strive to meet our estimated delivery times, occasional delays may occur due to circumstances beyond our control.

If your shipment experiences an unexpected delay, please contact us and our support team will be happy to assist.


Shipping Address Information

Please ensure that your shipping address is accurate and complete before placing your order.

RIRZ is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided during checkout.


Contact Us

If you have any questions regarding shipping or delivery, please contact us:

rirzlights@rirzlighting.com

We aim to respond within 1–2 business days.